H5P activities list

This book includes 42 H5P activities. Only those which have been inserted into book content will be included if the book is cloned.

ID	Title	Activity type	Show/Hide
21	Etiquette 1	Question Set
22	Etiquette 2	Question Set
23	Etiquette 2	Interactive Video
24	Etiquette 3	Question Set
25	culture 1	Interactive Video
26	culture 1	Drag Text
27	culture 2	Question Set
28	Terms and Ethnicities	Drag Text
29	People First Language	Drag Text
30	Comm and Diversity Check In	Question Set
31	Visual Perception: Do You See What I See?	Image Slider
33	Chapter 1 - Customer Centricity Fill-in-the-blanks	Question Set
34	Chapter 2 - Change Negative to Positive Phrases in Customer Service	Multiple Choice
35	Chapter 3 - SMART Goals Quiz	Question Set
36	Chapter 4 Contact Center Automation	Drag Text
37	Chapter 5 - Angry Customers Quiz	Question Set
38	Chapter 6 Self Service Drag the Words	Drag Text
39	Chapter 7 Product, Service or Process	Drag and Drop
40	Chapter 8 Leading a Customer Centric Strategy	Dialog Cards
41	Note-Taking / Documentation Tool	Documentation Tool